State Farm® Insurance Agent Russ Glaze
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Melonee Johnson
April 29, 2026
5
out of
5
rating by Melonee Johnson
"Kayla was absolutely amazing! Very personable, knowledgeable and patience and she saved me some money!!! I’m so glad I switched to State Farm!"
We responded:
"Thank you, Melonee, for your kind words! We're glad to hear that Kayla was able to assist you with her personable and knowledgeable service, and that she helped you save money. We're happy to have you with State Farm!"
Brandon Johnson
April 29, 2026
5
out of
5
rating by Brandon Johnson
"I’m pleased with the conversation as well as the business that was presented to me from Cayla on behalf of State Farm. She was very personable and saved me hundreds that Geico was exploiting me for. I look forward to future business with State Farm."
We responded:
"Thank you, Brandon, for sharing your experience with us. It's great to hear that Cayla was able to assist you and help you save money. We look forward to continuing to serve you in the future."
Kayleen Lozano
April 29, 2026
5
out of
5
rating by Kayleen Lozano
"James provided excellent service. He was patient, helpful, and took the time to answer all of my questions clearly. I truly appreciate his assistance in getting my insurance coverage arranged smoothly."
We responded:
"Thank you, Kayleen, for sharing your experience with James. We're glad to hear that he was patient and helpful in addressing all your questions and ensuring a smooth process for your insurance coverage. Your feedback means a lot to us. "
Michelle Rouse
April 27, 2026
5
out of
5
rating by Michelle Rouse
"Cayla was the most amazing representative I have ever had the pleasure of dealing with. She is a true rock star!!!!!"
We responded:
"Thank you, Michelle, for your kind words about Cayla. We're glad to hear she provided you with such a positive experience. Your feedback means a lot to us. "
dustin orand
April 27, 2026
5
out of
5
rating by dustin orand
"I had a great experience working with Cayla Bowman. She was knowledgeable, responsive, and took the time to explain my options clearly so I could choose the best coverage for my needs. The process was smooth from start to finish, and I never felt rushed or pressured. Customer service really stood out—she was quick to answer questions and made sure everything was handled efficiently. It’s reassuring to know I have reliable coverage backed by people who genuinely care. I would definitely recommend them to anyone looking for trustworthy and hassle-free insurance."
We responded:
"Thank you, Dustin, for sharing your experience with Cayla Bowman. It's great to hear that she was knowledgeable and responsive, making sure you felt informed and comfortable throughout the process. We appreciate your recommendation and are glad to have you covered with us."
cody mcintosh
April 27, 2026
5
out of
5
rating by cody mcintosh
"Requested a quote from State farm and Ali was amazing help with my busy life i just dont have time to talk on the phone and Ali was able to do everything through Text. And was able to save me over $150 what i was paying with the other insurance company and Ali was able to get me better coverage. Amazing Job Ali.."
We responded:
"Thank you, Cody, for sharing your experience! It's great to hear that Ali could assist you through text and help save you over $150 while providing better coverage. We appreciate your feedback and support."
JoAnne T
April 23, 2026
5
out of
5
rating by JoAnne T
"JAMES CALDER- Offers amazing customer service he is very knowledgeable, thoughtful, kind and Patient he was never pushy. I wasn't sure which insurance company to chose after evaluating all the quotes with similar pricing. However after all my research his professionalism, patience and character won me over."
We responded:
"Thank you, JoAnne, for sharing your experience with James Calder. It's great to hear that his knowledge, patience, and professionalism helped you make your decision. We appreciate your trust in us!"
Mary Lee Adamson
April 20, 2026
5
out of
5
rating by Mary Lee Adamson
"I had an amazing experience with State Farm – Russ Glazes office in Pampa, TX! Ali was absolutely incredible to work with. She went above and beyond to make sure I got exactly what I needed, and at a price that honestly exceeded my expectations. She was knowledgeable, patient, and made the entire process so easy and stress-free. It’s rare to find someone who truly cares about helping you, but Ali definitely does. If you’re looking for great service and someone who will take the time to get you the best deal, I highly recommend reaching out to Ali at this office. Thank you again for such a great experience!"
We responded:
"Thank you, Mary Lee, for sharing your experience with us! We're delighted to hear that Ali provided such exceptional service and made the process easy and stress-free for you. Your recommendation means a lot, and we're grateful for your support. "
Jessica Norvelle
April 20, 2026
5
out of
5
rating by Jessica Norvelle
"Very helpful and knowledgeable"
We responded:
"Thank you, Jessica, for your feedback. We're glad to hear that you found our team helpful and knowledgeable. Your support means a lot to us."
Kaylee Cortez
April 9, 2026
5
out of
5
rating by Kaylee Cortez
"Ali Flores is by far the best! She responds incredibly fast and goes above and beyond to help find the best deals in the area. Her customer service is truly top-notch and makes the whole process easy and stress-free. If you’re looking for insurance, definitely ask for Ali—you won’t regret it!"
We responded:
"Thank you, Kaylee, for sharing your experience with Ali! It's great to hear how her quick responses and dedication made your insurance process smooth and stress-free. We appreciate your recommendation and look forward to continuing to serve you."
Eva Munoz
March 30, 2026
5
out of
5
rating by Eva Munoz
"Great customer service!!"
We responded:
"Thank you, Eva, for your feedback! We're glad to hear you had a great experience with our customer service. If you need anything else, feel free to reach out. "
Colton Padilla
March 21, 2026
5
out of
5
rating by Colton Padilla
"James is the man. Fast working and easy to get along with. Got my vehicles and house situated and affordable again. Thanks a million for your hard work!!"
We responded:
"Thank you, Colton, for your feedback! We're glad to hear that James was able to assist you efficiently and make your insurance more affordable. Your support means a lot to us."
Marshall Yates
March 19, 2026
5
out of
5
rating by Marshall Yates
"Incredible! Patient, understanding, kind, Cayla was the embodiment of perfect customer service. She got me exactly what I wanted when no one else could. One of the best corporate experiences I have ever had. Honestly, customer for life levels of dedication and willingness to help. I don't think I'll work with anyone else. Thanks Cayla."
We responded:
"Thank you, Marshall, for sharing your experience with Cayla. It's great to hear how her dedication and understanding made such a positive impact. We're grateful to have you as a valued customer."
Paula Ramsey
March 14, 2026
5
out of
5
rating by Paula Ramsey
"Insurance for my truck and my RV and did a great job!"
We responded:
"Thank you, Paula, for sharing your experience with us! We're glad to hear that you found our service for your truck and RV insurance satisfactory. If you have any more questions or need further assistance, feel free to reach out anytime."
Abigail De Anda
March 9, 2026
5
out of
5
rating by Abigail De Anda
"She is so sweet and professional. Completely honest."
We responded:
"Thank you, Abigail, for your kind words about our service. We're glad to hear that you found the experience both sweet and professional. Your feedback means a lot to us. "
Azelia Parrie
March 5, 2026
5
out of
5
rating by Azelia Parrie
"The most kind and sweetest person I've met! Cayla helped me with everything I need and more! Sweetest soul"
We responded:
"Thank you, Azelia! We're so glad to hear that Cayla was able to assist you with everything you needed. Your feedback means a lot to us. "
Donalddd Stang
March 5, 2026
5
out of
5
rating by Donalddd Stang
"Ali was very nice and helpful and saved us money !"
We responded:
"Thank you, Donalddd, for sharing your experience! It's great to hear that Ali was able to assist you and help save money. We appreciate your feedback and support."
Cim Baker
March 5, 2026
5
out of
5
rating by Cim Baker
"Cayla Bowman helped us find great and competitive rates.. She is always there to assist with any questions or concerns we may have regarding our insurance policies. Highly recommend Cayla!!"
We responded:
"Thank you, Cim, for sharing your experience with Cayla. It's great to hear that she has been helpful in finding competitive rates and addressing your questions. We appreciate your recommendation! "
Kevin Montoya
March 5, 2026
5
out of
5
rating by Kevin Montoya
"I worked with Cayla and she gave me the best rate possible and did very well with tending to my insurance needs. 100% happy and would definitely refer her to anybody"
We responded:
"Thank you, Kevin, for sharing your experience with Cayla. It's great to hear she was able to provide you with the best rate and meet your insurance needs. We appreciate your recommendation! "
Susan Mcneese
March 3, 2026
5
out of
5
rating by Susan Mcneese
"Cayla was awesome and fun fun fun. She helped me save money and was very pleasant. It was very pleasant and painless. Thanks Cayla. She is a gem"
We responded:
"Thank you, Susan, for your feedback! We're glad to hear that Cayla made your experience enjoyable and helped you save money. She truly is a gem. "
Paul Boyer
February 23, 2026
5
out of
5
rating by Paul Boyer
"They took very good care of me being on a fixed budget I got the best coverage on my autos & a renters policy at a great price. Thank you very much I would tell everyone to get a hold of them and let them give you a quote they are great . Thanks"
We responded:
"Thank you, Paul, for sharing your experience with us. We're glad to hear that we could help you find the best coverage for your budget. Your recommendation means a lot to us. "
John Hicks
February 20, 2026
5
out of
5
rating by John Hicks
"They were very helpful"
We responded:
"Thank you, John, for your feedback! We're glad to hear that our team was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out. "
Vickie Sims
February 19, 2026
5
out of
5
rating by Vickie Sims
"James was very helpful, informative and courteous…he saved me money."
We responded:
"Thank you, Vickie, for sharing your experience with James. We're glad to hear he was helpful and courteous while saving you money. Your feedback means a lot to us. "
Debra McMillan
February 19, 2026
5
out of
5
rating by Debra McMillan
"Andy has been the best. Helped me above and beyond to keep my billing for homeowners insurance straight. Thank you so much. This is why I’ve spent many years with you."
We responded:
"Thank you, Debra, for your kind words. We're grateful for your loyalty over the years, and it's great to hear that Andy was able to assist you with your homeowners insurance billing. Your support means a lot to us. "
Jay Essex
February 18, 2026
5
out of
5
rating by Jay Essex
"I spoke with Kayla this morning about getting some car insurance and I told her the experience that I had with other insurance companies and it wasn’t great. and Kaela Assure that State Farm will take care of me and she did all she could to give me the best quote and rate that she could, exceptional young lady and wish nothing but the best to her thanks Jerry"
We responded:
"Thank you, Jay, for sharing your experience with us. We're glad to hear that Kayla was able to assist you and provide a great quote. Your feedback is much appreciated. "