State Farm® Insurance Agent Russ Glaze

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What our customers say about us...

April Davis

July 16, 2024

5 out of 5

"We have all of our policies through Russ. We love State Farm and our local office!"

Maria Zubia

July 8, 2024

5 out of 5

"Absolutely love Rainey! She is always helpful and attentive."

Bailey Kelly

July 3, 2024

5 out of 5

"Kelsi was very professional, efficient and friendly."

Kellie Murrell

July 3, 2024

5 out of 5

"Very friendly and helpful and knowledgeable company. I can’t imagine going anywhere else for all my needs! Rainey Hawkins in the Amarillo location is Absolutely 💯 the Best person a customer could have. !!!"

Jan Schmitkons

July 1, 2024

5 out of 5

"I would recommend Russ Glaze State Farm Insurance to anyone. Rainey was very knowledgeable and helpful."

jimmy miller

July 1, 2024

5 out of 5

"Got me cheaper rates for same coverage."

Nick Sweeney

June 30, 2024

4 out of 5

"My wife uses Russ for our truck and trailer. Great guy, great service. Highly rexommend"

Tovee Carothers

June 25, 2024

5 out of 5

"Kelsi was very sweet and friendly!"

Kenny Grabber

June 25, 2024

5 out of 5

"Helpful and reasonably priced. I was surprised at how good my experience was. Kelsi was exceptional with her customer service. Ask for her if you're trying to get better insurance."

Kimberly Taylor

June 24, 2024

1 out of 5

"Im editing my review, leaving the original as the last paragraph. I feel the need to edit because the experience I am now having with this office since Oscar has left has not been a pleasurable one. I have been harassed by Brad by calling, leaving voicemails and texts wanting me to do the same survey I had already done THREE times. I informed him of this after the first text. After a couple of week of this I told him to CANCEL the policy on 6/4, with the next due date being due on 6/8 and to not take any more money out of my account and to refund the down and first months premium. He informs me he "suspended' it. Two days go by and I then got a text from him from a different number stating he found a different life policy that was cheaper and no surveys/physicals. I didnt as for him to go trying to find "loop holes" I asked him to cancel it. Im then greeted with more text in a what I feel was a hostile manner. A week later, I'm receiving letters from State Farm stating my policy will be canceled for non payment if not paid by 7/8. I called the 1-800 number and spec to a very nice gentleman in the cancelation Dept where I was informed that on 6/4 Brad had put in for my policy to be canceled on 6/4 for NON PAYMENT!!! The gentleman tried to reach Russ Glaze by phone and what do you know...He's not available! He sends him a very detailed email of my complaints and I was supposed to hear back no later than 48 hours, which would have been last Monday 6/17 (I made this call on 6/13) I still have yet to hear from Mr. Glaze but sure got a message from a lady in the office wanting the payment on a policy that should have been canceled. Im still waiting on a call Mr. Glaze and for the premium to be put back in my account. I have given it more time than is fair and I was told by the cancelation department. Make it right and I will edit my review to reflect it. (Original review)....I got the pleasure of dealing with Oscar, he was very fast and professional getting me signed up. Very sweet man and I look forward to working with him on any of my other insurance needs."

Caleb Murley

May 29, 2024

5 out of 5

"Great set of people always polite when i call"

Reject

May 14, 2024

1 out of 5

"Brad Davis manages this office, his negligence and mismanagement is costing a lot of people their homes. Steer clear of anything Brad touches."

Vincent ******

April 29, 2024

5 out of 5

"Very helpful, they have answered all my questions."

Leigh Anne Isbell

April 27, 2024

5 out of 5

"Russ and Oscar were helpful and made the transition of switching our insurance to State Farm easy. Would recommend them to anyone needing coverage. We have our home and cars with them."

MariAnn Vasquez

April 16, 2024

5 out of 5

"Oscar Rojas worked hard to get us a great policy! He did a fantastic job!"

Richard Ellis

April 16, 2024

5 out of 5

"Oscar it was a pleasure doing business with you! Saved me a ton of $$!"

Khori Lott

April 15, 2024

5 out of 5

"Oscar was very helpful while getting my car insurance! Highly recommend"

Rachel Schuck

April 12, 2024

5 out of 5

"I've always had a Great experience with State Farm. I feel like I have peace of mind knowing they have me covered. Clay is excellent, answered all of my questions and set me up with exactly what my family needs."

Rebecca Diggs

April 9, 2024

5 out of 5

"When my car insurance jumped, I called around hoping for a better rate but not really expecting it. Oscar was friendly and easy to work with and was able to get me a significantly lower rate through State Farm. I’m definitely glad I gave him a call."

Curtis Frazee

April 5, 2024

5 out of 5

"Very pleased with this company. Great staff."

Maribel Mendoza

April 2, 2024

5 out of 5

"Oscar rojas gave me different options to look at on the house insurance also explained everything great. I understood everything that was included."

mykayla hunter

April 1, 2024

5 out of 5

"Oscar helped me out with a great deal on an auto policy. I also was able to bundle my home and auto with him. Very friendly service, patient and willing to work with what your needs are."

Four Price

March 21, 2024

5 out of 5

"Oscar Rojas is a dedicated professional. He has high integrity and will take great care of your needs."

J R

March 21, 2024

5 out of 5

"Excellent service Oscar was very helpful highly recommend!"

Sally Valenzuela Dawson

March 20, 2024

5 out of 5

"I always have an amazing experience! Everyone has been wonderful for all our needs"

What our customers say about us...

April Davis

July 16, 2024

5 out of 5

"We have all of our policies through Russ. We love State Farm and our local office!"

Maria Zubia

July 8, 2024

5 out of 5

"Absolutely love Rainey! She is always helpful and attentive."

Bailey Kelly

July 3, 2024

5 out of 5

"Kelsi was very professional, efficient and friendly."

Kellie Murrell

July 3, 2024

5 out of 5

"Very friendly and helpful and knowledgeable company. I can’t imagine going anywhere else for all my needs! Rainey Hawkins in the Amarillo location is Absolutely 💯 the Best person a customer could have. !!!"

Jan Schmitkons

July 1, 2024

5 out of 5

"I would recommend Russ Glaze State Farm Insurance to anyone. Rainey was very knowledgeable and helpful."

jimmy miller

July 1, 2024

5 out of 5

"Got me cheaper rates for same coverage."

Nick Sweeney

June 30, 2024

4 out of 5

"My wife uses Russ for our truck and trailer. Great guy, great service. Highly rexommend"

Tovee Carothers

June 25, 2024

5 out of 5

"Kelsi was very sweet and friendly!"

Kenny Grabber

June 25, 2024

5 out of 5

"Helpful and reasonably priced. I was surprised at how good my experience was. Kelsi was exceptional with her customer service. Ask for her if you're trying to get better insurance."

Kimberly Taylor

June 24, 2024

1 out of 5

"Im editing my review, leaving the original as the last paragraph. I feel the need to edit because the experience I am now having with this office since Oscar has left has not been a pleasurable one. I have been harassed by Brad by calling, leaving voicemails and texts wanting me to do the same survey I had already done THREE times. I informed him of this after the first text. After a couple of week of this I told him to CANCEL the policy on 6/4, with the next due date being due on 6/8 and to not take any more money out of my account and to refund the down and first months premium. He informs me he "suspended' it. Two days go by and I then got a text from him from a different number stating he found a different life policy that was cheaper and no surveys/physicals. I didnt as for him to go trying to find "loop holes" I asked him to cancel it. Im then greeted with more text in a what I feel was a hostile manner. A week later, I'm receiving letters from State Farm stating my policy will be canceled for non payment if not paid by 7/8. I called the 1-800 number and spec to a very nice gentleman in the cancelation Dept where I was informed that on 6/4 Brad had put in for my policy to be canceled on 6/4 for NON PAYMENT!!! The gentleman tried to reach Russ Glaze by phone and what do you know...He's not available! He sends him a very detailed email of my complaints and I was supposed to hear back no later than 48 hours, which would have been last Monday 6/17 (I made this call on 6/13) I still have yet to hear from Mr. Glaze but sure got a message from a lady in the office wanting the payment on a policy that should have been canceled. Im still waiting on a call Mr. Glaze and for the premium to be put back in my account. I have given it more time than is fair and I was told by the cancelation department. Make it right and I will edit my review to reflect it. (Original review)....I got the pleasure of dealing with Oscar, he was very fast and professional getting me signed up. Very sweet man and I look forward to working with him on any of my other insurance needs."

Caleb Murley

May 29, 2024

5 out of 5

"Great set of people always polite when i call"

Reject

May 14, 2024

1 out of 5

"Brad Davis manages this office, his negligence and mismanagement is costing a lot of people their homes. Steer clear of anything Brad touches."

Vincent ******

April 29, 2024

5 out of 5

"Very helpful, they have answered all my questions."

Leigh Anne Isbell

April 27, 2024

5 out of 5

"Russ and Oscar were helpful and made the transition of switching our insurance to State Farm easy. Would recommend them to anyone needing coverage. We have our home and cars with them."

MariAnn Vasquez

April 16, 2024

5 out of 5

"Oscar Rojas worked hard to get us a great policy! He did a fantastic job!"

Richard Ellis

April 16, 2024

5 out of 5

"Oscar it was a pleasure doing business with you! Saved me a ton of $$!"

Khori Lott

April 15, 2024

5 out of 5

"Oscar was very helpful while getting my car insurance! Highly recommend"

Rachel Schuck

April 12, 2024

5 out of 5

"I've always had a Great experience with State Farm. I feel like I have peace of mind knowing they have me covered. Clay is excellent, answered all of my questions and set me up with exactly what my family needs."

Rebecca Diggs

April 9, 2024

5 out of 5

"When my car insurance jumped, I called around hoping for a better rate but not really expecting it. Oscar was friendly and easy to work with and was able to get me a significantly lower rate through State Farm. I’m definitely glad I gave him a call."

Curtis Frazee

April 5, 2024

5 out of 5

"Very pleased with this company. Great staff."

Maribel Mendoza

April 2, 2024

5 out of 5

"Oscar rojas gave me different options to look at on the house insurance also explained everything great. I understood everything that was included."

mykayla hunter

April 1, 2024

5 out of 5

"Oscar helped me out with a great deal on an auto policy. I also was able to bundle my home and auto with him. Very friendly service, patient and willing to work with what your needs are."

Four Price

March 21, 2024

5 out of 5

"Oscar Rojas is a dedicated professional. He has high integrity and will take great care of your needs."

J R

March 21, 2024

5 out of 5

"Excellent service Oscar was very helpful highly recommend!"

Sally Valenzuela Dawson

March 20, 2024

5 out of 5

"I always have an amazing experience! Everyone has been wonderful for all our needs"