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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashlee

Ashlee

January 7, 2025

5  out of  5
rating by Ashlee
"Making the switch was very easy. Cayla was very helpful and informative."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ashley May

December 27, 2024

5  out of  5
rating by Ashley May
"So we have just signed up with these guys and I have to say from start to finishing up the paperwork it was a very pleasant experience. They weren't pushy while we were shopping around and we're very patient while we made our decision. They made the whole experience very easy and I couldn't be happier. Plus major shootout to Cayla for being our point man and communicating with me through the whole process. She is a very lovely and professional woman!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Russ Glaze State Farm & our Borger office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Russ"
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Andres Garza

December 20, 2024

5  out of  5
rating by Andres Garza
"Cayla went above and beyond to help me with my bundle package, she was excellent."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jeanie Henson

December 17, 2024

5  out of  5
rating by Jeanie Henson
"The friendliest customer service I have ever had, ask the right questions I would have thought of afterwards!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Arolynn Tupper

December 17, 2024

5  out of  5
rating by Arolynn Tupper
"I can't say enough positive things about my experience with Cayla Bowman at Russ Glaze State Farm. From the very first call, she made the process of finding the right coverage for my needs feel seamless and stress-free. Not only was [Agent's Name] incredibly knowledgeable and thorough, but they also took the time to explain everything in detail, ensuring I understood my options every step of the way. She went above and beyond to tailor a plan that fit my unique circumstances, and I felt confident knowing I had her full support. The customer service was exceptional—quick responses, attentive follow-ups, and an overall caring attitude. It's rare to find someone who truly values their clients the way Cayla does. I highly recommend her to anyone looking for an insurance agent who not only has the expertise but also provides a personal, trustworthy experience. I feel so much more secure knowing I have Cayla handling my insurance needs!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Barbara Moss

December 10, 2024

5  out of  5
rating by Barbara Moss
"Cayla was helpful and knew exactly what to do to get my belongings insured. It only took a few minutes for her to obtain what she needed to know about me and my past experience regarding claims I'd filed with any insurance company. The information on her computer was all she needed. The low cost of coverage was a very pleasant surprise."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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GARY JORDAN

December 3, 2024

5  out of  5
rating by GARY JORDAN
"I am truly Amazed, extremely happy and ecstatic, and very proud to rejoin my State Farm family. Customer service is off-the-scale in helpfulness, courtesy, and friendliness and is so refreshing compared to my previous insurance agent and company. I took the chance from an email from these wonderful people, and THIS TIME, it paid off just like the lottery! I feel I have won the lottery of insurance companies and great protection are very reasonable rates. I HIGHLY recommend Russ Glaze and his State Farm Insurance and most of all, his very efficient, proficient, and expert agent Amariah Alvarado. This precious lady KNOWS her stuff, and when you visit with her, she makes you feel like family as if you have known her all your life. KUDOS to Russ Glaze and his employees, and once again, THANK YOU SO MUCH for everything you do!! Gary Jordan Panhandle, TX"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dick Munson

December 1, 2024

5  out of  5
rating by Dick Munson
"Rainey was very helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Richard Gowman

November 21, 2024

5  out of  5
rating by Richard Gowman
"Awesome experience with Brad Davis at State Farm. Made the transition super smooth. Thanks Brad"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Holly Hyatt

November 13, 2024

5  out of  5
rating by Holly Hyatt
"Cayla Bowman is AMAZING.. patient, informative, sweet and funny!! In the past several months I have searched and spoken to several different companies and today I honestly feel like Cayla found me. She gave me a “family of 4” with “young drivers” the best full coverage insurance price in YEARS!! Bye Bye to Progressive of 7 years, we are now part of the State Farm family. 😁 Thank you Cayla, I’m extremely grateful for your time and help. ♥️"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Daniel Alvarez

October 31, 2024

5  out of  5
rating by Daniel Alvarez
"Stormy was great! She solved my problem real fast and was very kind!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Alli Hernandez

October 30, 2024

5  out of  5
rating by Alli Hernandez
"Very nice. Speedy service, helped me out in exactly what I was looking for. 🙂"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Steve Mitchell

October 23, 2024

5  out of  5
rating by Steve Mitchell
"Thank you Cayla for the fast and friendly service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joni Aguilera

October 3, 2024

5  out of  5
rating by Joni Aguilera
"Great service and rates."
We responded:
"Joni, thank you for the review! Let us know if you need any other help with your insurance needs or financial service needs! Thanks Russ"
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Joseph Lucas

September 17, 2024

5  out of  5
rating by Joseph Lucas
"Cayla was absolutely phenomenal and easily took care of my needs while saving me some money. I highly recommend her for your insurance needs!"
We responded:
"Joseph, thank you for the review and kind words! Let us know if there is anything else we can do for your insurance needs or financial service needs. Thanks Russ"
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Krista Goswick

September 12, 2024

5  out of  5
rating by Krista Goswick
"We had been with State Farm for years, and we switched a few years ago to save money. Well…we came back and were able to save more money than we saved in the first place from switching. We got better coverage and more coverage for less than we were already paying. Brad was very knowledgeable and informative. He was also patient and answered all our questions and took care of everything for us. Russ Glaze State Farm has very good customer service, and even when things don’t go right sometimes, they listen to our concerns and do their best to correct it."
We responded:
"Krista, thank you for the review and kind words! Let us know if there is anything else we can do for your insurance needs or financial service needs. Thanks Russ"
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rylee ward

August 17, 2024

5  out of  5
rating by rylee ward
"Was very helpful in helping me understand the policy i needed and finding the best rates!"
We responded:
"Rylee, thank you for the review and kind words and the five star review! Let us know if there is anything else we can do for your insurance needs or financial service needs. Thanks Russ"
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Krista Dawson

July 26, 2024

5  out of  5
rating by Krista Dawson
"State Farm Rep Kelsey McDonald went above and beyond to help getting new insurance. I highly recommend her in the Borger office"
We responded:
"Krista, thank you for the kind words and the five star review! Let us know if there is anything else we can do for your insurance needs or financial service needs. Thanks Russ"
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April Davis

July 16, 2024

5  out of  5
rating by April Davis
"We have all of our policies through Russ. We love State Farm and our local office!"
We responded:
"April thank you for the kind words and the five star review! Let us know if there is anything else we can do for your insurance needs or financial service needs. Thanks Russ"
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Maria Zubia

July 8, 2024

5  out of  5
rating by Maria Zubia
"Absolutely love Rainey! She is always helpful and attentive."
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Bailey Kelly

July 3, 2024

5  out of  5
rating by Bailey Kelly
"Kelsi was very professional, efficient and friendly."
We responded:
"Bailey, Thank you for the review. We promise to take care of all your insurance and financial service needs. If you need anything you call me on my cell phone or at office. Thank you Russ"
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Kellie Murrell

July 3, 2024

5  out of  5
rating by Kellie Murrell
"Very friendly and helpful and knowledgeable company. I can’t imagine going anywhere else for all my needs! Rainey Hawkins in the Amarillo location is Absolutely 💯 the Best person a customer could have. !!!"
We responded:
"Kellie, thank you for the kind words and the five star review! Let us know if there is anything else we can do for your insurance needs or financial service needs. Thanks Russ"
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Jan Schmitkons

July 1, 2024

5  out of  5
rating by Jan Schmitkons
"I would recommend Russ Glaze State Farm Insurance to anyone. Rainey was very knowledgeable and helpful."
We responded:
"Jan, thank you for the kind words and the five star review! Let us know if there is anything else we can do for your insurance needs or financial service needs. Thanks Russ"
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jimmy miller

July 1, 2024

5  out of  5
rating by jimmy miller
"Got me cheaper rates for same coverage."
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Nick Sweeney

June 30, 2024

4  out of  5
rating by Nick Sweeney
"My wife uses Russ for our truck and trailer. Great guy, great service. Highly rexommend"