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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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christine slayton

July 31, 2026

5  out of  5
rating by christine slayton
"I worked with Cayla (teammate of Russ) and she was AMAZING! I was previously insured through Progressive but they kept raising prices. Carla helped me get a better coverage option for less than Progressive. Very fast, friendly, and great customer service."
We responded:
"Christine, your kind words about Cayla and our team truly stand out! We’re happy to know she was able to help you find a better insurance option while making the experience easy and enjoyable. Thank you for trusting our agency—we’re always ready to help with your future insurance needs."
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Rebecca Calder

July 30, 2026

5  out of  5
rating by Rebecca Calder
"Excellent service and always quick to respond. He takes the time to answer questions and makes the insurance process easy. I highly recommend him!"
We responded:
"Thank you, Rebecca, for your kind recommendation and for highlighting the excellent service you received. It's great to hear that our team's responsiveness and dedication to making the insurance process easy have made a positive impact. If you ever have more questions or need assistance with your insurance needs, feel free to reach out."
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Alyssa Fulton

July 30, 2026

5  out of  5
rating by Alyssa Fulton
"James was really wonderful! He answered all of our questions!"
We responded:
"This is great to hear, Alyssa! Thank you for sharing this with our team. We're pleased to serve you again."
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Joseph Ysasi

July 24, 2026

5  out of  5
rating by Joseph Ysasi
"Great company and a easy to work with gentleman. I aint the easiest to work with and Russ made it so easy, thanks alot! Oh yeah my price for full coverage for my 2025 Hyundai is a great deal!"
We responded:
"Joseph, it’s been a pleasure assisting you! We’re happy to hear we provided a smooth experience and helped you secure coverage that gave you the value you were looking for. We appreciate your confidence in our team."
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Tomar Embers

July 24, 2026

5  out of  5
rating by Tomar Embers
"Kelsi was a pleasure to work with on my situation
Her outstanding work/support was able to save me money and I look forward to working with her any time
Thank you"
We responded:
"A big thank-you for your feedback, Tomar! We love hearing that Kelsi was able to provide great service while helping you lower your costs. We’re grateful for the chance to work with you and look forward to assisting with any future insurance needs."
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Angela Ledbetter

July 22, 2026

5  out of  5
rating by Angela Ledbetter
"Cayla @ Russ Glaze State Farm, did a great job to get a better price quote than the one I had with another conpany!! Very polite, knowledgeable, & helpful !!"
We responded:
"Your satisfaction means a lot to us, Angela. We’re thankful Cayla was able to provide the guidance, professionalism, and support that made your experience stand out. It’s been a pleasure working with you, and we’re always here whenever you need assistance."
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Baylee Palmer

July 17, 2026

5  out of  5
rating by Baylee Palmer
"Had a great experience with cayla, she was very helpful and made sure i understood the whole process and everything!"
We responded:
"Baylee, thank you for taking the time to leave us a review! We’ll be sure to share your kind words with Cayla. It’s wonderful knowing her support helped make your experience a positive one."
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Kaitlyn Ireland

July 15, 2026

5  out of  5
rating by Kaitlyn Ireland
"Kelsi was absolutely amazing with her service. She explained everything that I needed and answered all my questions."
We responded:
"Nothing makes us happier than hearing feedback like this, Kaitlyn! We're thrilled Kelsi was able to help and make you feel confident every step of the way. Thank you for being part of our agency family."
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Kent Satterwhite

July 14, 2026

5  out of  5
rating by Kent Satterwhite
"Cayla was great to work with."
We responded:
"Your experience is exactly the type of service we hope to provide. Thank you, Kent, for sharing how much you enjoyed working with Cayla. We’re grateful for your support and trust in our team."
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Annalee Bieber

July 9, 2026

5  out of  5
rating by Annalee Bieber
"Cayla Bowman is Top Notch! She was very helpful and knows her stuff. She made everything so simple. I wish I found her sooner"
We responded:
"Thanks, Annalee! We’re so happy to hear Kayla was helpful and made your experience a positive one. We appreciate your feedback and look forward to helping you again."
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Joe Yardis

July 2, 2026

5  out of  5
rating by Joe Yardis
"Cayla bowman was awesome with assisting me in getting into a new policy

She was patient an worked with me through via text message while I was working. If I could give more stars I would"
We responded:
"Thanks so much, Joe! Reviews like yours encourage our team every single day. We truly appreciate your trust and are grateful you chose our agency."
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Rachelle Daniels

June 30, 2026

5  out of  5
rating by Rachelle Daniels
"Cayla was great worked super fast to meet out needs at a great price with in our time frame. Along with having great energy! Would definitely recommend"
We responded:
"Wow, Rachelle, we really appreciate your kind words! Knowing that we made your insurance experience a positive one is exactly why we love what we do.
"
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Rhonda Skaggs

June 24, 2026

5  out of  5
rating by Rhonda Skaggs
"Stormy is the best! I will be calling her for any of my Insurance needs.She very knowledgeable."
We responded:
"Thank you, Rhonda, for your kind words about Stormy! We're glad to hear that her knowledge and service have made such a positive impact. We're here for any of your insurance needs."
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Mariah Tienda

June 2, 2026

5  out of  5
rating by Mariah Tienda
"Cayla did an auto quote for me today. She was friendly and fast and very good customer service. Got me insured for less than what I was paying at progressive. Would definitely recommend."
We responded:
"Thank you, Mariah, for sharing your experience with us. We're glad to hear that Cayla provided you with friendly and efficient service, and that we could offer you a better rate. Your recommendation means a lot to us!"
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Jessica Polizzi

June 2, 2026

5  out of  5
rating by Jessica Polizzi
"Cayla was very helpful and extremely sweet!! Absolutely loved the information she was able to provide!!"
We responded:
"Thank you, Jessica, for your kind words! We're glad to hear that Cayla was helpful and provided you with valuable information. If you have any more questions or need further assistance, feel free to reach out."
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Jordan Cotanny

June 1, 2026

5  out of  5
rating by Jordan Cotanny
"Kayla was very respectful, clear and I was able to get along with her quick. I pray she keeps up the good work! 5stars in my book."
We responded:
"Thank you, Jordan, for your kind words about Kayla. We're glad to hear that her respectful and clear communication made your experience a positive one. We appreciate your feedback and support!"
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julie castaneda

June 1, 2026

5  out of  5
rating by julie castaneda
"Cayla Bowman helped me save and was a very good person kind helpful"
We responded:
"Thank you, Julie, for your feedback. We're glad Cayla was able to assist you and provide helpful service. Your support means a lot to us!"
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William Brewer

May 29, 2026

5  out of  5
rating by William Brewer
"Could not thank Shelby enough for her time and her effort in to helping me find what I was looking for. Not only was it fast and simple but also very warming but yet fun.

Thank you again. I would recommend anyone to her any time!!!!"
We responded:
"Thank you, William, for sharing your experience with Shelby. It's great to hear that she made the process fast, simple, and enjoyable for you. We appreciate your recommendation and look forward to assisting you again in the future!"
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boss Lady

May 29, 2026

5  out of  5
rating by boss Lady
"Kelsi was extremely helpful, kind, and knowledgeable throughout the entire process. She took the time to thoroughly review my home insurance policy, and explained everything in a way that was easy to understand. She was patient with all of my questions and never made me feel rushed.

Most importantly, she helped me determine which endorsements were appropriate for my situation and made sure I understood my coverage options before making any decisions. Her guidance gave me peace of mind and help me feel confident that I had the right protection in place.

Excellent customer service, professionalism, and genuine care for her clients. I truly appreciate all of her help and highly recommend Kelsi to anyone looking for an insurance agent who takes the time to educate and support her clients.

Sincerely,
Guadalupe"
We responded:
"Thank you for sharing your experience with Kelsi. It's great to hear how she took the time to thoroughly review your home insurance policy and ensure you understood your coverage options. We appreciate your recommendation and are glad to have Kelsi on our team."
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Erik Ceniceros

May 29, 2026

5  out of  5
rating by Erik Ceniceros
"Kelsi was outstanding in her assisting in switching my vehicles! Very quick and helpful! Greatly appreciated the experience! 🌶"
We responded:
"Thank you, Erik, for your feedback! We're glad to hear that Kelsi was quick and helpful in assisting with your vehicle switch. We appreciate your support and look forward to serving you again."
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Brianna Hudson

May 28, 2026

5  out of  5
rating by Brianna Hudson
"Kelsi is great! She is always so sweet and helpful!"
We responded:
"Thank you, Brianna, for your kind words about Kelsi! We're glad to hear that her sweet and helpful nature made a positive impact on your experience. Your feedback is greatly appreciated!"
Profile photo of Ethan Simmons

Ethan Simmons

May 28, 2026

5  out of  5
rating by Ethan Simmons
"Shelby helped me effectively and efficiently!"
We responded:
"Thank you, Ethan, for the 5-star review! We're glad to hear that Shelby was able to assist you effectively and efficiently. Your feedback is greatly appreciated."
Profile photo of Sarah Princess Barnes

Sarah Princess Barnes

May 26, 2026

5  out of  5
rating by Sarah Princess Barnes
"Kelsi is awesome! We love Russ Glaze State Farm in Borger"
We responded:
"Thank you, Sarah Princess Barnes, for your wonderful feedback! We’re so happy to hear that Kelsi made such a positive impression and that you’re loving the service you received. Your support truly means so much to our team, and we appreciate the opportunity to serve you!"
Profile photo of Kacey Hodgkins

Kacey Hodgkins

May 13, 2026

5  out of  5
rating by Kacey Hodgkins
"Cayla was fantastic, she worked with me and was patient with my busy schedule. I am now paying much less every month for car insurance. I am very grateful!"
We responded:
"Thank you, Kacey, for sharing your experience! It's great to hear that Cayla was able to accommodate your schedule and help you save on your car insurance. We appreciate your feedback and are here whenever you need us."
Profile photo of Tina Brown

Tina Brown

May 8, 2026

5  out of  5
rating by Tina Brown
"I had a a very pleasant experience in searching for an auto quote for my 2 vehicles. Cayla Bowman was able to help me with that quote. She was soooooo professional and polite. Cayla gave me a quote that covered everything that we were in search for on our two vehicles and @ a descent price. We talked as well as laughed together. I felt like I had been knowing her for years when in reality this was my 1 st time speaking with her. Kuduos to Cayla Bowman on going above and beyond customer satisfaction.
Thank you Cayla for your expertise, I really appreciated all of your time and attention. Take care sweetie
Tina A. Brown"
We responded:
"Thank you, Tina, for sharing your experience with us. It's great to hear that Cayla was able to assist you so professionally and make you feel at ease during your search for an auto quote. We appreciate your feedback and look forward to serving you again in the future. "