State Farm® Insurance Agent Russ Glaze

"Cayla Bowman is AMAZING.. patient, informative, sweet and funny!! In the past several months I have searched and spoken to several different companies and today I honestly feel like Cayla found me. She gave me a “family of 4” with “young drivers” the best full coverage insurance price in YEARS!! Bye Bye to Progressive of 7 years, we are now part of the State Farm family. 😁 Thank you Cayla, I’m extremely grateful for your time and help. ♥️"

"Stormy was great! She solved my problem real fast and was very kind!!!"

"Very nice. Speedy service, helped me out in exactly what I was looking for. 🙂"

"Thank you Cayla for the fast and friendly service!"

"Great service and rates."

"Cayla was absolutely phenomenal and easily took care of my needs while saving me some money. I highly recommend her for your insurance needs!"

"We had been with State Farm for years, and we switched a few years ago to save money. Well…we came back and were able to save more money than we saved in the first place from switching. We got better coverage and more coverage for less than we were already paying. Brad was very knowledgeable and informative. He was also patient and answered all our questions and took care of everything for us. Russ Glaze State Farm has very good customer service, and even when things don’t go right sometimes, they listen to our concerns and do their best to correct it."

"Was very helpful in helping me understand the policy i needed and finding the best rates!"

"State Farm Rep Kelsey McDonald went above and beyond to help getting new insurance. I highly recommend her in the Borger office"

"We have all of our policies through Russ. We love State Farm and our local office!"

"Absolutely love Rainey! She is always helpful and attentive."

"Kelsi was very professional, efficient and friendly."

"Very friendly and helpful and knowledgeable company. I can’t imagine going anywhere else for all my needs! Rainey Hawkins in the Amarillo location is Absolutely 💯 the Best person a customer could have. !!!"

"I would recommend Russ Glaze State Farm Insurance to anyone. Rainey was very knowledgeable and helpful."

"Got me cheaper rates for same coverage."

"My wife uses Russ for our truck and trailer. Great guy, great service. Highly rexommend"

"Kelsi was very sweet and friendly!"

"Helpful and reasonably priced. I was surprised at how good my experience was. Kelsi was exceptional with her customer service. Ask for her if you're trying to get better insurance."

"Im editing my review, leaving the original as the last paragraph. I feel the need to edit because the experience I am now having with this office since Oscar has left has not been a pleasurable one. I have been harassed by Brad by calling, leaving voicemails and texts wanting me to do the same survey I had already done THREE times. I informed him of this after the first text. After a couple of week of this I told him to CANCEL the policy on 6/4, with the next due date being due on 6/8 and to not take any more money out of my account and to refund the down and first months premium. He informs me he "suspended' it. Two days go by and I then got a text from him from a different number stating he found a different life policy that was cheaper and no surveys/physicals. I didnt as for him to go trying to find "loop holes" I asked him to cancel it. Im then greeted with more text in a what I feel was a hostile manner. A week later, I'm receiving letters from State Farm stating my policy will be canceled for non payment if not paid by 7/8. I called the 1-800 number and spec to a very nice gentleman in the cancelation Dept where I was informed that on 6/4 Brad had put in for my policy to be canceled on 6/4 for NON PAYMENT!!! The gentleman tried to reach Russ Glaze by phone and what do you know...He's not available! He sends him a very detailed email of my complaints and I was supposed to hear back no later than 48 hours, which would have been last Monday 6/17 (I made this call on 6/13) I still have yet to hear from Mr. Glaze but sure got a message from a lady in the office wanting the payment on a policy that should have been canceled. Im still waiting on a call Mr. Glaze and for the premium to be put back in my account. I have given it more time than is fair and I was told by the cancelation department. Make it right and I will edit my review to reflect it. (Original review)....I got the pleasure of dealing with Oscar, he was very fast and professional getting me signed up. Very sweet man and I look forward to working with him on any of my other insurance needs."

"Great set of people always polite when i call"

"Brad Davis manages this office, his negligence and mismanagement is costing a lot of people their homes. Steer clear of anything Brad touches."

"Very helpful, they have answered all my questions."

"Russ and Oscar were helpful and made the transition of switching our insurance to State Farm easy. Would recommend them to anyone needing coverage. We have our home and cars with them."

"Oscar Rojas worked hard to get us a great policy! He did a fantastic job!"

"Oscar it was a pleasure doing business with you! Saved me a ton of $$!"